|
|
 |
Shipping & Returns
Product
Shipping:
Fitness Depot Offers
FREE SHIPPING
on all New -in Box- items over
$599.00. EXCLUDING: any Unboxed Equipment. For any product not
qualifying for FREE SHIPPING, our shipping charges are based on item and
shipping destination. Please email sales@fitnessdepotaz.com or call us at 480 348 3408 prior to ordering to receive a free freight
quote.
FREE SHIPPING
promotions apply to the Continental US only.
You must be present on
the scheduled delivery date. In the event you are unable keep your
appointment, you will need to contact the carrier directly to request
another date. Any re-deliveries, re-routing or storage charges are the
customer’s responsibility.
FREE SHIPPING
orders are shipped as straight delivery in which the carrier delivers the
merchandise to the curb only. It is then the recipient’s responsibility to
move it to its final destination.
Professional in Home & Installation:
For our Arizona
Customers, we can provide professional in home installation, and gym
move/relocation service, in
Phoenix metro
and surrounding areas. Please call 480 348 3408 for rates and more
information.
PO & APO address:
At this time, we
are unable to ship to P.O. Boxes. Or APO
addresses.
Checking the Status of your order:
A Fitness Depot
representative will contact you to confirm pricing, shipping, and product
immediately after your order is processed, we will email or call you with
your shipping information. Our shipping company will call you prior to
delivery to coordinate a convenient delivery time for you.
Your Shipping
information will include contact information for the freight carrier and
your personal tracking #. This allows you to easily track the daily progress
of your order.
Receiving Shipped Products:
When your
delivery arrives, make certain to count the total number of pieces that you
have received. If there is a discrepancy between the number of pieces that
you have received and the number of pieces being shown delivered on the
freight bill, note the number of pieces received on the freight bill and
contact Fitness Depot immediately.
If your product
sustains damage during shipping or contains a manufacturer's defect, contact
a Fitness Depot representative immediately. Please make sure to note any
visible damage next to your signature on the freight bill. If, you fail to
note any discrepancies or damage on the freight bill, neither Fitness Depot
nor the carrier can be held liable. Any and all claims for damage or
shortages must be filed with the delivering carrier.
You can call at 480 348
3408 or email
sales@fitnessdepotaz.com
. Remember to keep all the original packaging for any items that need to be
returned. All returns need to be authorized through the Fitness Depot
customer service dept. prior to return.
Order Changes or Cancellations:
Changes to an
order or cancellation of an order must be made by telephone within 24 hours
of the order being placed to 480 348 3408. No changes or cancellations made
by e-mail or fax will be accepted. If you cancel or modify part of an order,
once it has been shipped, any and all freight charges will be the customers
responsibility.
Product Exchange:
If you are not
completely satisfied with your purchase, our customer service dept. can
arrange a return authorization within fourteen days of the receipt of your
product for a prompt hassle free exchange. Call us at 480 348 3408 or Email
sales@fitnessdepotaz.com
. The product must be returned in new, re-saleable condition in the original
boxes with all the paperwork for a refund, credit, or exchange. Shipping and
Installation charges are not refundable and customers are responsible for
paying all actual shipping/ delivery installation costs, which may differ
from quoted promotional pricing. All used products are inspected by our
service technician to ensure proper performance prior to delivery. We are
unable to accept any returns or exchanges of used, consignment, demo or
custom order products.
Product
Return:
If you are not completely satisfied with your
purchase, our customer service dept. can arrange a return authorization
within fourteen days of the receipt of your product for a prompt hassle free
refund. Call us at 480 348 3408 or Email /span>
sales@fitnessdepotaz.com
. The product must be returned in new, re-saleable condition in the original
boxes with all the paperwork for a refund, credit, or exchange. Shipping and
Installation charges are not refundable and customers are responsible for
paying all actual shipping/ delivery installation costs, which may differ
from quoted promotional pricing. All used products are inspected by our
service technician to ensure proper performance prior to delivery. We are
unable to accept any returns or exchanges of used, consignment, demo or
custom order products.
|
|
|
